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How Relocation Actually Works

A process built for clarity, not chaos.

No guessing what happens next. One relocation manager guides you through every step, from your first call to your first week settled in Colombia.

8

Steps, Call to Colombia

1

Relocation Manager

24/7

Support After Arrival

🇨🇴 Process currently run for relocations to Santa Marta, with Medellín & Cartagena expanding soon.
Santa Marta, Colombia
Casa Roma
Lawyers
Casa Roma
Lawyers
Casa Roma
Lawyers
Casa Roma
Lawyers
Casa Roma
Lawyers
Casa Roma
Lawyers

The process in 4 phases

Every relocation moves through the same four phases, whichever package you choose.

🔍

Discover

We learn your goals, budget, and timeline on a free discovery call.

📋

Prepare

You choose your package while we coordinate your visa and housing.

🛬

Arrive

You land to airport pickup and a fully furnished apartment, ready to go.

🌴

Settle

We onboard you into the local community with ongoing local support.

Every step, in order

The full path from your first call to your first week in Colombia.

01

Discovery Call

A free 30-minute call to understand your goals, budget, and relocation timeline.

02

Choose Your Package

Pick the duration and housing tier that fits your budget and plans.

03

Deposit & Agreement

Secure your spot with a deposit and a clear, written service agreement.

04

Visa Filing Begins

Our immigration law partners prepare and file your Digital Nomad Visa.

05

Housing Match & Booking

We shortlist properties, you review photos and video, and we book your home.

06

Pre-Arrival Prep

Flights, packing guidance, and a checklist so nothing is left to chance.

07

Arrival & Airport Pickup

Someone is waiting at arrivals to take you straight to your new apartment.

08

Onboarding Week

Local orientation, SIM card, community introductions, and ongoing support kick in.

Who's on your team

Three people work behind the scenes so you only ever talk to one.

Your Main Contact

Relocation Manager

Owns your relocation end to end — the one person you talk to, from discovery call through onboarding week.

Visa Partner

Immigration Lawyer

Prepares, files, and tracks your Digital Nomad Visa application with Colombian authorities.

On the Ground

Local Housing Team

Preps your apartment, handles the keys, and does your airport pickup in Santa Marta.

What to expect, week by week

A typical timeline — visa processing speed can shift these dates, and your relocation manager keeps you updated throughout.

📞

Week 1

Discovery call, package selection, deposit and agreement signed.

🛂

Weeks 2–4

Visa filing and housing match run in parallel.

🧳

Week 5

Housing confirmed, flights booked, pre-arrival checklist completed.

🛬

Week 6+

Arrival, airport pickup, and onboarding week in Colombia.

Process FAQ

How long does the whole process take?

Typically around 6 weeks from your discovery call to arrival, though visa processing times can shift this.

Do I need to have my package chosen before the call?

No. That's exactly what the discovery call is for.

What if my visa takes longer than expected?

Your relocation manager keeps you updated at every stage and your arrival date is adjusted accordingly.

Can I start the process without a confirmed move date?

Yes. Many clients start with a discovery call months in advance to plan around the timeline.

How do I stay updated during the process?

Your relocation manager checks in with you at every step of the process.

What if I need to change or cancel my plans?

Terms for changes and cancellations are laid out in your service agreement.

Ready to see your own timeline?

Book a free 30-minute discovery call and we'll map out exactly what your process looks like, step by step.

Book Your Free Discovery Call